Frequently Asked Questions


Are walk-ins welcome?

Yes! We are open for walk ins during our normal store hours of 11-6 M-S and 12-5 Sundays.

Do you serve alcohol? 

We do, guests are welcome to 2 complimentary glasses of wine or 1 beer with a workshop purchase of 25$ and included with every class. Please note that we are not permitted to allow guests to bring their own alcoholic beverages.

Can we bring our own food in?

At this time we are not allowing outside food to be brought in

Where should we park?

Parking is free in Town Center. The closest parking garage is located directly above Hinterland Trading. Enter from Town Center Drive or Columbus St. The entire first floor is 2 hour Parking. Don't risk it! Enforcement is strict. Most of the second floor and above is unlimited parking, but check the signs, some 2 hour spaces exist above the 1st floor. Elevators on the north and south of the building will take you down to Columbus St or Main St, both are around the corner from Hinterland on Central Park Ave. Stairs on the west side of the building will take you out directly next to the Hinterland entrance.

Is there an age limit?

Yes, we do have an age limit of at least 13 for our evening classes. However from 11-6 everyone is welcome to come and get creative!

Does everyone need to purchase a ticket for the class?

Yes, 1 ticket is valid for 1 guest only. Even if you do not plan on making something.

How can I book a private party?

We require a minimum of 20 people at 25$ per person for us to host a private party. Call 757-227-6117 for booking.

Is seating available?

We can provide seats for those who need them, please ask at the front desk.

Can you bring your own terrarium?

We are more than happy to help you with your own creations but we do require that you bring them during our regular store hours and not one of our classes.

Do you provide group discounts?

At this time we do not provide group discounts.

Do I have to do the same project as the rest of the class?

Yes, If you would like to do something different we recommend coming in during our store hours.

Do you have gift cards?